Ecom Express — same item not delivered

I want to inform you that i had parched one item from "top gedgets" combo

Pack of wireless bluetooth headphone boocked on 16th july, 2020.

I received percel 23.07.2020 when i opened the percel i had seen in this percel only one item, which was in order combo pack and the item was headphone with wire connected. Before the delivery call came from this two numbers are [protected] & [protected]. I tried to call both the numbers

No response. My order number was ref no. 5096. Awb no. Was [protected]

Only vendor name shown "sd vendor". No refund address given.

Please kindly solve the problem. Its price was rs. 1599.00
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Ecom Express customer support has been notified about the posted complaint.
Aug 11, 2020
Updated by mrinaldeb2010
I want to inform you that I had parched one item from "Top Gedgets" combo

pack of wireless Bluetooth Headphone Boocked on 16th JULY, 2020 .

I received percel 23.07.2020 When I opened the percel I had seen in this percel only one item, which was in order combo pack and the item was Headphone with wire connected . Before the delivery Call came from this two numbers are [protected] & [protected] . I tried to call both the numbers

no response .my order number was Ref No. 5096 . AWB no. was [protected]

only Vendor name shown "SD VENDOR". No refund address given .

Please kindly solve the problem. Its price was Rs. 1599.00
[ID: 2687863]
Now what I will do. What will be next step
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