[Resolved] Ecom Express — same status everyday from club factory!!

Palakanand

from Delhi, Delhi

Website:

Club Factory

My order so16105350 from club factory was shipped on 4th april through ecom express but its showing the same status since that day stating pickup rescheduled for next day till yet and i have been following up since like everyday but the same thing is told to me everyday that its stuck in custom clearance, so please help me out with this and i want my order asap.

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Apr 13, 2018

Complaint marked as Resolved

I have got my order today, thanks !!

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Ecom Express Customer Care's response Dear Palakanand,

Greetings From Ecom Express

Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no.[protected] for further assistance.

Regards,
Ecom Express Team

Apr 12, 2018

Updated by Palakanand Hi, The AWB number is[protected].

Verified Support

Apr 15, 2018

Ecom Express Customer Care's response Dear Palakanand,

Greetings From Ecom Express.

With reference to your query regarding the shipment has been delivered on 13 April 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no.[protected].

Regards,
Ecom Express Team