Ecom Express — Shipment Delivery Issue

Ecom Express — Shipment Delivery Issue

P Pavan Kumar M.S.N Mar 15, 2022 Mar 21, 2022 This thread was updated on Mar 21, 2022

Jeeves Consumer Services has given one parcel on my name on 26.02.2022 bearing docket no: [protected], but till now it is not delivered. If we call to Customer Care they are very rude and behaving irresponsibly and not giving proper response to my call. Whenever I call to customer care they are telling we will deliver the parcel kindly wait. Every time they are giving the same answer. It has been 20 days and still awaiting for my parcel. Kindly resolve the issue at the earliest. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Mar 19, 2022 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express. Please accept our sincere apologies for the inconvenience caused. We have noted your complaint and we shall take this up with the concerned team to get an effective resolution for your complaint at the earliest. Regards, Team Ecom Express Verified Support Mar 21, 2022 Ecom Express Customer Care's response Dear Sir/Mam, Greetings From Ecom Express. We regret for the inconvenience caused. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address. Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end. Regards, Team Ecom Express
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