Ecom Express — Shipment Issues

Ecom Express — Shipment Issues

S Sudharsanan.Ravichandran from Hyderabad, Telangana Nov 2, 2022 Nov 3, 2022 This thread was updated on Nov 3, 2022

For two days there is no update on my package. The last update was information received (Ecom) and it has been like that for the last two days. Customer care has no idea as well. I was supposed to receive the order by 03rd Nov. What kind of courier company keeps their consumer in the dark? My AWB no. is [protected] At least give me an update when will I receive it? Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

Nov 3, 2022

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express.

Sorry for delay in response. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team Ecom Express