Ecom Express — Shipment lock by RTO

Âstha Patel

from Powai, Maharashtra

Website:

Buywow.in

Dear sir,
I've ordered an item on 1 Dec 2020, and the delivery date was 5 dec 2020.
For the query related to delivery, i called upon the customer care number and everytime they told me that parcel will get deliver within 24 hrs .
Now i checked the status of the product and it is showing that shipment lock by RTO.
I need my product.
Kindly resolve this issue and deliver my product soon.

+1 photos

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Ramen
Team Ecom Express