[Resolved]  Ecom Express — Shipment Misplaced by Ecom Express Personnel

Address:

Bangalore, Karnataka

Hello Forum, I have placed an order on Nykaa.com on 13th October 2014, and my shipment was handed over to Ecom Express on 15th October 2014 tracking number[protected]. Till date I have not received the shipment and they informed me that they have shortage of people so I took all the pain to go and visit their Office in which my shipment was scanned i.e, Electronic City and the place is like a mortuary of shipments so many online sites. They searched for the whole day and they are still searching but my shipment is missing. Can you please provide me help on this, this is a prepaid order and I cannot cancel the order also :(