Ecom Express — Shipment RTO lock and the product was returned

Elizabeth juby

Aug 23, 2021

Address:

Ecom express Thiruvalla, Kerala, near railway station thiruvalla

I have ordered a product from mesho through ECOM express on 10th August 2021. Order ID:[protected]_1_tom. I have check the status of this product on ECOM express tracking package feature and the status Is "Shipment RTO lock" and product return has been initiatialized. I have been waiting for this product for 2 and half weeks but I didn't get It yet..I dont want to be return that product but i want that product as early as possible.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2021

Ecom Express Customer Care's response Dear Elizabeth,

Greetings from Ecom Express

Please accept our apology for the inconvenience caused and your mentioned shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,

Team Ecom Express