Ecom Express — Shipment Undelivered

Ecom Express — Shipment Undelivered

N Nishant11286 from Delhi, Delhi Feb 11, 2022 Feb 16, 2022 This thread was updated on Feb 16, 2022

This is regarding awb [protected]. We shipped a product to our customer on 28th Jan, it reached the destination hub on 01st Feb but no delivery attempts have been made. Today is 11th Feb and still there is no update. We called Ecom Customer service and was promised delivery in 24-48hrs but that doesn't happen either. The customer is unhappy as she thinks that we have delayed the product. Kindly arrange urgent delivery of the same. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Feb 16, 2022 Ecom Express Customer Care's response Dear Sir/Mam, Greetings From Ecom Express. Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered at the registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end. Regards, Team Ecom Express
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