Ecom Express — Shiprocket

Faiz 517 Khan

from Chandigarh, Chandigarh

Oct 3, 2022

Address:

#1573, Sector-18D, Chandigarh 160018

Product/Service Type-smart watch Order No/Transaction id-ST30SEP1037 Date of Purchase/transaction-30/09/2022 Amount paid-1399 Reg Mobile no-[protected] tracking id no -[protected] transaction with Paytm no[protected] Present status-I place ordered a product after seeing it from Instagram but when i received the product, it was a completely empty box, I want my money refund from the company.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2022

Ecom Express Customer Care's response Dear Mr. Khan,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Team Ecom Express