Ecom Express — Showing a false status of the order

Address:	ichchapuram, srikakulam distt, a.p. pin code- 532312
Website:	Ecom express and meesho

I have returned the product to delivery agent, after that he asked for a otp regarding it, then he didn't provide me a pickup slip also, he said your refeund will be done in few days, but after he went the status was shown as return cancelled. then i raised a complaint to the company where i have orderd the product. they said you should have the pick up slip then only we can provide a refund. the delivery agent has fooled me by this. i want my refund by you or give me the pickup slip.