Ecom Express — showing pickup rescheduled for 8 days of order from myntra.

 
1 Review
India
 Rkrwt on Oct 30, 2019
My order with awb [protected] is being shown pickup rescheduled for 8 days. It shouldn't take so much time. I ordered another shirt at the same date and it got got picked up from the same place within 2 days so why is the pickup of this shirt taking so long time.
The order was made in 22 oct and still is showing pickup rescheduled from the place titwala.
I am attaching two screnshots from their website

showing pickup rescheduled for 8 days of order from myntra.
showing pickup rescheduled for 8 days of order from myntra.

Complaint Status


[Oct 30, 2019] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response Oct 31, 2019
Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. Request you to kindly allow 24-48 hrs. for the system update. You can also contact your shopping portal for further assistance.

Regards,
Team ECOM Express
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    Ecom Express - showing pickup rescheduled for 8 days of order from myntra.