Ecom Express — Sir my product was delivered to someone else

mqrp98

from Faridabad, Haryana

Jan 30, 2022

Address:

FARIDABAD

Sir i have order liramark 2 in 1 screen cleaning gel by shopee app and it was come through their courier patner ecom express but my product was not delivered to my address and delivery boy was not contacting me and delivered to some one else my order id is 2201282b3uvrc7 and tracking id is [protected] so i want to complaint against ecom express and claim 20000 thousand for delivered my product to someone else person and my time waste

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Feb 09, 2022

Updated by mqrp98 Tracking id is AWB No [protected]

Verified Support

Feb 14, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team Ecom Express