Ecom Express — Staff fraud guy

Address:

Korani thiruvananthapuram

Sir,
This is to inform you that I have ordered a product from AJIO site with Order iD FL[protected]/[protected] and has been received on 11.09.2021. I have paid Rs.528/- for the same above order from my Phone pay account with transaction id: T21109111228323817649890 and the amount was debited from my account and not credited to delivery boy account ([protected]@okicici). He delivered the product to me and told me to confirm the payment status till evening. He later gave me another account (karthik.[protected]@oksbi) (Karthik Shajahan, Mb:[protected] and told me to send money to this account for same. I tried from my colleague account (yuvan.[protected]@oksbi) and the amount credited to the concerned account he shared. When I contact with the Phone pay Customer service and from their server it shows payment has also been credited to his earlier account ([protected]@okicici). When I contact him, he denied it and told that he had not received any amount and misbehaved. I send all documents and screenshots to his whatsapp, no response from his side. However, I waited for more than 3 days and check the payment status and it was not credited back to my account it means it is credited to his account. When I Called him now he use abuse words and don’t have time to speak and not bothered about the payment status. I have lost the amount debited from my account. Due to damaged product, I return the order with id RT45504872. I am very disappointed with your delivery boy (Name and contact number) I am hereby attached the screenshots to you and please do needful. If required I can provide the call recorded clips to you sir.
Thanking You
Yours faithfully,
Dipin