[Resolved] Ecom Express — Still haven't received my order past my expected delivery date
V
Vl@#£
from Chennai, Tamil Nadu
May 27, 2023
My estimated delivery date is 26th May. It has already been 27th May. The status in the tracking portal shows in transit Bengaluru since 23rd May. They don't have a proper number to reach out or a proper location to reach. Other courier services deliver the same product within 3 days. The worst courier experience ever. Now I have no idea where my parcel is what has happened to it nothing. Even if they walk they would've reached Chennai by now. When I opened the tracking portal today as of 27th May it went back to last updated on 23rd May Tuesday. I'm fed up with it. AWB - [protected]
Was this information helpful?
No (0)
Yes (1)
May 28, 2023
Complaint marked as Resolved
I submitted a query in the portal and they updated the status and they delivered my order today
Ecom Express customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment