Ecom Express — Stolen case

Address:38, 3rd Floor, Yashniketan Complex Opp rokadiya hanuman temple , Khokhara circle, Ahmedabad - 380008

We are associated with meesho ajio and many other marketplaces where ecom courier boy comes and take the pickup. The courier boy name Asfak Footer Mob no. [protected] has done very rude behaviour. The situation was just that we told him not to use lift for his personal purpose. As lift is private and it is for goods purpose only. We have spoken very politely where he answered us in bad words and has rudely behave with us. Next day when he again came for pickup he has stolen our lift keys which is very very unethical. Such behaviour is not acceptable. Kindly take strict action against such person and also we want solution with our keys back.
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Ecom Express customer support has been notified about the posted complaint.
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Dear Mam,

Greetings from Ecom Express

Thank you for letting us know about the issue. We sincerely apologise for the inconvenience that you faced with our service. Please be noted this matter shall be investigated and strict disciplinary action would be taken against the errant officials. Kindly share your alternate contact number at [protected]@decomexpress.in to assist you further.

Regards,
Team Ecom Express
KENY P SHAH's [Complaint's author] reply, Jul 5, 2023
kindly clarify mail id on which we can share our contact details
Ecom Express Customer Care's response, Jul 10, 2023
Verified Support
Dear Sir,

Greetings

Please find the email address [email protected]

Regards,
Ecom Express Team
Sir, My Package AWB NUMBER : [protected] Has not yet Delivered to me Today which is the Expected Delivery Date ... The Delivery Boy didn't even Place a call to me Before Delivering my Order and the Current Status of my Order is Showing Un-Delivered without any Valid Reason... So, Kindly Resolve this issue and Deliver my Order Today itself as Soon as Possible.

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