Ecom Express — Terrible Delivery Person

Today we have encountered terrible experience during delivery of a parcel (AWB [protected]). The delivery person arrived at a different place and asked us to come and receive delivery when we went and found no one and called back he started verbally abusing my wife. He was behaving in a way as if it's our fault that he doesn't know the direction of our home. After a lot of time waiting and giving instruction he reached our place but when myself reached their to receive the delivery he started abusing me again. He behaved aggressively and saying foul things about my wife. When I told him that I will take legal steps then he went back. We receive atleast 25-35 delivery every month but this is the first time we had such horrific experience. Kindly take appropriate steps for the safety of your customer.