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Ecom Express

Ecom Express — The delivery is being delayed each time.

Address:Visakhapatnam, Andhra Pradesh

The delivery person calls and says that they will deliver the package, but they clearly do not listen to the directions to address. Even when I insisted and clearly instructed, in next 2 mins they update the status as the delivery address is not proper. When we call back, it does not connect and the delivery executive number shared via SMS does not even work. I have never experienced such a pathetic delivery. The delivery address is very correctly written in Amazon and expect these service providers, never faced any issue from the other. Ecom express, Bheemunipatnam, Visakhapatnam, Andhra Pradesh branch is the worst. This has occurred 3 times, the shipment has reached their delivery hub 10 days ago, but never reached to my address. Very disappointed.
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Comments

Please find the status as updated on the Amazon page. The Tracking ID: [protected]. The delivery is expected to be 2nd March, and this delay is happening from last 10 days. The delivery person calls and then updates the status as no correct address, but they never followup or call to get the directions if they are so confused.

Reply
Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
Reply
Hi, we are sorry to hear about your experience. We would like to help. Please email us your 9 or 10 digit shipment tracking number at [protected]@ecomexpress.in or DM it to us.
Reply

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    +91 11 3021 2000
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