Ecom Express — The Tracking Details of The Shipment Are not Displaying

My order AWB NUMBER : [protected] had been "in Transit" for almost a few days and Today when I opened the tracking site, none of the details are displayed. What is this supposed to mean?
I want to know the status of my order and I need it delivered asap.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2022
Ecom Express Customer Care's response
Dear Bharath,

Greetings from Ecom Express!

We are sorry for the inconvenience caused due to delay in delivery. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team and they are already working to arrange the delivery.

There was a small technical glitch which is not rectified.

You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Team Ecom Express
Verified Support
Aug 08, 2022
Ecom Express Customer Care's response
Dear Bharath,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express
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