Ecom Express — Tracking details are showing Ecom express couldn't deliver your order

One of my orders from Amazon was expected to Be delivered on Monday 24th.01.2021.
But Its showing ECOM EXPRESS COULDN'T DELIVER YOUR ORDER.
And when I tracked my order in ecom express website it showed it reached the main hub of Tripura at Monday premises but till now it's not been delivered
Its been 3days
Kindly Resolve the issue
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Ecom Express customer support has been notified about the posted complaint.
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This are my details of order

Dear Asima,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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