Ecom Express — Tracking details not displayed

My order had been "out for delivery" for almost a week and today when I opened the tracking site, none of the details are displayed. What is this supposed to mean?
I want to know the status of my order and I need it delivered asap.
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Ecom Express customer support has been notified about the posted complaint.
Mar 24, 2022
Updated by ujwala pinapati
Tracking ID is [protected]
Verified Support
Mar 27, 2022
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From Ecom Express.

We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express
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