The consignment is already late in delivery, and Ecom express falsely report that the consignee is not reachable. I have reached to the customer care several times and no resolution has been provided until now.
The consignment has a live plant which might have spoilt by now. I want a refund of the amount spent on all this
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2021
Ecom Express Customer Care's response Dear Syed,
Greetings from Ecom Express
Please accept our sincere apologies for the inconvenience caused. We request you to kindly re-confirm the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
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