Ecom Express — tracking information

I ordered 2 sweatshirt from myntra during end of reason sale.. The 1st one is delivered but the 2nd is not when i try to track my order by the awb number
[protected] it says awb number does not exist..
The deadline is on 6 jan 2020 by myntra but i m not able to track my shipment..
It is good to get information about my delivery..
By the way it works fine with other products
The problem is only for this awb..
Plz respond
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2019
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from ECOM Express

Thank you for writing to us. We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. Request you to kindly allow 24-48 hrs. for the system update. You can also contact your shopping portal for further assistance.

Regards,
Team ECOM Express
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