Ecom Express — Tracking status- OFD Lock applied

Ecom Express — Tracking status- OFD Lock applied

C Chitra xyz from Rajgarh, Rajasthan Apr 23, 2023 Apr 25, 2023 This thread was updated on Apr 25, 2023

There is one of my prepaid order with Ecom Express ( AWB NUMBER- [protected]) and the status shows DELHI-DEL OFD Lock applied. When the delivery executive called me, I asked him to return the product to the supplier as I wouldn't be able to receive the product due to some some personal reasons. It is very unprofessional of them that, it has been couple of days and status still remains the same. A huge amount of money is stuck in midway. They are neither delivering the product not returning it to the supplier. Kindly, return it to the supplier so that I can get a refund for the same. Regards, Chitra Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
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Comments

sajid4537

Apr 24, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible .. Since it is really Urgent.

Ecom Express Customer Care

from Mumbai, Maharashtra

Apr 25, 2023

Verified Support

Dear Chitra,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express