Ecom Express — un delivered article

Website:

E com Express

Your adds shows as:
Speed and reliability
Our delivery of orders on committed schedules enabled through strategically positioned hubs and dedicated-gps enabled fleet of vehicles, provide unmissable speed and reliability – the hallmarks of ecom express. The movement of each shipment is monitored by security and operations force who provide end-to-end security and controls.

But the docket no.[protected] not delivered so far.
Your hub people up loaded in online status as delivered on 9.07.2020.

Where is the docket? Pl look in to this and take it seriously the agents are not working as per you policies and ethics.
This is not fair. Since, one week i have been tracking the docket and in final stage the agent is not involved properly and with out delivering the items up loaded as delivered.
Your immediate action will be appreciated in this regard.
Thanks.