Ecom Express — Undeliverable order

Chandan Tulsi

from Howrah, West Bengal

Mar 7, 2022

Address:

Thana Ghat, Kalimata, Santoshpur, Bauria, Howrah, 711305

Hello there, I ordered a product in 23th February and the last date of delivery is 2th March. But still I don't get my. I reattempted the order so many times. The delivery boy is not calling me for the delivery. But still my order is undeliverable. I complained in customer care number. And they said please wait for 24 to 36 hours, your order will be delivered. But nothing I get. I'm very unsatisfied and frustrated. I'm very badly need this product. Please help me out🙏. Thank you.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express.

Please accept our sincere apologies for the inconvenience caused. We have noted your complaint and we shall take this up with the concerned team to get an effective resolution for your complaint at the earliest.

Regards,
Team Ecom Express

Verified Support

Mar 22, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express