I have ordered a product and it was to be delivered through ecom express. Since 9th august it shows that undelivered as customer not available but i haven't even recieved a call from the courier service. On 16th august it shows that shipment to rto lock. I have called the customer care service from 9th august and they says that you will be delivered tomorrow and so on. I need to get my product delivered awb[[protected]]
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2020
Ecom Express Customer Care's response Dear Mam,
Greetings from Ecom Express
Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.
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