Ecom Express — undelivered order

Sanchez Thomson Neelamkavil

from Noida, Uttar Pradesh

Address:

Neelamkavil House,Kaiparambu, Thrissur, Kerala, 680546

Sir,
My order was supposed to be delivered on 28 th october 2019. The tracking status says they couldn't find the my address or couldn't contact me. Till now, i never had even one call from them. Now my order is returned to origin (Rto). Kindly stop that process and if possible tell me their address so i can pick it myself.
My awb number:[protected]

Was this information helpful?

No (0)

Yes (0)

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

With the reference to your query regarding the AWB number [protected], pleased be informed that we have received the request from shopping portal to return this shipment. Therfore, we request you to kindly coordinate with your shopping Portal for further assistance.

Regards,
Team ECOM Express