| Address: | Thikri / Rajpur, 451660, M.P. |
My order from Flipkart arrived at the Ecom office on 25 September and it was out for delivery on 26 September which I missed. On 27 September I went to the office enquiring my order with my id card but they refused to give me that order on that day and told me they will deliver it tomorrow but today I am writing this as I have not received the order still it's not out for delivery and I heard the supervisor talking to the delivery executive in an unethical way to regarding the consumer that they should not wait for any consumer more than 5 minutes and cancel the order. This thing is a really unfair means of practice and a kind of consumer exploitation that many consumers are unaware of. This kind of impolite manner doesn't suit any office and they are intentionally making the delivery delay to make the consumer pay for their inquiry, such an unethical manner they do. If the product they received 5 days ago then what is the point of delivering the order the 6th day (the last day of delivery), they may have delivered the product within 3 days if it was missed by 1 day at least they could have made it the 3rd day but no there is no response from the Ecom express till now. Now I am going to file a complaint in the consumer forum regarding this kind o[censored]nethical intentional exploitation of the consumer.
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