Ecom Express — very bad service

gauravgj

from Jaipur, Rajasthan

Jul 31, 2019

Address: Jodhpur, Rajasthan

Reverese pickup from myntra with order id 53060339, date 31 jul and[protected] jul both pickup are canceled by your courrier team they didn't call me to no consents is taken how should they dare to canceled a pickup without taking customer consent and courrier guy at balesar is not delivering courier at home of customer they are call me to collect from their office this type of services are not excepted i am very bad company your even do not have a email where customer can send their concern really terrible customer service at balesar

Was this information helpful?

No (0)

Yes (0)

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

With reference to your query regarding the said order please be informed that the number provided is incorrect. Request you to kindly cross check the tracking number from your Shopping portal for us to assist you.
Regards,
Team ECOM Express