Ecom Express — Very rude delivery person. Order not delivered . Door delivery not done

Tejaswini singh deora

from Sirohi, Rajasthan

Feb 18, 2022

Address:

Shiv Sagar Farm House , Village - Dhanta , sirohi rajasthan

The delivery person called me to deliver my parcel. But refused to deliver it to my address present on the parcel and asked me to come to other place . I asked him to wait for 5 mins so that i could coordinate but he cut the call and didn’t attend my call again. Also very rudely talk to me . Plus for my area no proper ecom express office number is available. Could not talk to his authority also.
Please help me before he return my order .

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Comments

Tejaswini singh deora

from Sirohi, Rajasthan

Feb 19, 2022

Second day
He called but did not say a word. Cut the call and msged that package undelivered because I refuse to accept. That’s a wrong information he has put .
Please help before he return the parcel.

Ecom Express Customer Care

from Mumbai, Maharashtra

Feb 20, 2022

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Tejaswini singh deora's [Complaint's author] reply, Feb 21, 2022

AWB - 9121161569