Ecom Express — With out delivery, the executive is asking for OTP

Ecom Express — With out delivery, the executive is asking for OTP

B Bhaskar Jadapalli Jun 20, 2021 Jun 27, 2021 This thread was updated on Jun 27, 2021

Hi As per recent status in my shipment delivery, the status is showing OFD locked, before that I had a bad experience with courier boy...he made a call to me and asking for OTP without delivery the product. When I refused to not saying OTP, he was not willing to deliver my product and not Even making any calls...Just for his proof he is making calls and not speaking anything and just cut the call..this is too worst service by ecom express Below are the details TRACKING ID : [protected] ORDER ID :EZ7331334 Thanks, Bhaskar [protected] Was this information helpful? No (1) Yes (7)
Ecom Express customer support has been notified about the posted complaint. Verified Support Jun 23, 2021 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express! Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment. Regards, Team Ecom Express Verified Support Jun 27, 2021 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance. Regards, Team Ecom Express
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