Ecom Express — worst courier that can ever exist

Website:

ecomexpress.in

Consignee not available.
I was supposed to get a parcel from myntra.
I was shocked to see that it has happened with so many others. They dont give a call or any sort of information about the parcel. I was suppose to receive the shipment on 6/1/2018 but i did not receive any call from them and the next day i received a message stating that "consignment undelivered coz consignee not available". I called the ecom customer care on 08/01/2018 to reschedule the delivery date so that i can receive the parcel on the same day.
They assured me that i will receive it either on 8/1/2018 or 9/1/2018 but i dint received any call or any indications of delivery. I had to call them back again and again.
The best part they always have a standard answer "mam, we called you but you dint pick up". But i have never received any calls from them.
Dont ever use ecom express.