[Resolved]  Ecom Express — worst service by our local agent, malkangiri, odisha

Address:Malkangiri, Odisha, 764044

It's been 4 days one of my product is there at your local office as i can track it and they are not delivering it to me and when i m calling them they r speaking rudely and like mannerless and this is not the 1st time whenever my package come this happen worst service, they are doing a scam they always update out for delivery and after sometime they update it as undilevered without delivery attempt they update it like customer denied package or customer not available, something like that, this is a scam.
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Dec 11, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2018
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.

Regards,
Team Ecom Express
Complaint comments 

Comments

[protected] saree damage amount transfer saree no use

Ecom Express Customer Care's response, Nov 8, 2018
Verified Support
Dear Sir/Mam,

Greetings from Ecom Express.

Thank you for writing to us. Please accept our apology. Request you to kindly contact your shipper in this regards.

Regards,
Ecom Express Team

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