Ecom Express — wrong delivery of the product

Ecom Express — wrong delivery of the product

K Keshav naudiyal

Hi, I have raised one request online for phone repairing One executive came to my place that is A89/2 2nd floor chattarpur enclave phase 2 street 32 chattarpur 110074 And after few days as per ecom online traking my phone has been delivered in banglore? I dont know how??? May i know when i can get my phone Safe??? Pls kindly look into this Regards Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Feb 11, 2020 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query. Regards, Team ECOM Express
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Comments

Purushottam Khobragade

We have ordered a combo of shirts, but it does came as shown in picture. It was a very low quality product. So I want to return it. Actually it not came as show by publisher. And there is no return options given there. It was very inferior quality of shirts and I want to return it.

Ecom Express Customer Care's response, Feb 15, 2020

Verified Support

Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team

Sachinkannan

21 Jan I reverse the product but Don't pick up. It will be a bad experience from your side. Irresponsible delivery and reverse pick up.my track number is :[protected]
Please do needful for the earliest.