[Resolved] Ecom Express — wrong mobile model delivered

Ajay Ritika Sharma

Address:

Eklinggarh military station,udaipur, Udaipur, Udaipur, Rajasthan, 313001

I have asked for s10+ but i got xs model of mobile, so returning the product. More over the product which i received was open, there was no seal available on the product, i have written an observation that my product should be taken back as the returned policy was available, when we had ordered the product from ur online portal, this a humble request to please returned the money.

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Apr 19, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Mar 16, 2019

Updated by Ajay Ritika Sharma Please update as soon as possible

Verified Support

Mar 16, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team ECOM Express