[Resolved] Ecom Express — Wrong product delivered, status showing undelivered in meesho I want my refund back ASAP.

[Resolved] Ecom Express — Wrong product delivered, status showing undelivered in meesho I want my refund back ASAP.

N Namasya Nandini Swain from Cuttack, Odisha Oct 17, 2021 Oct 19, 2021 This thread was updated on Oct 19, 2021

I had ordered a camera style coffee mug from Cennet enterprise on meesho on 11th October. I paid online ₹160 for it through google pay. The estimated delivery time is 25th October. But I got the delivery today. It was a soap dispenser instead of the coffee mug. There was no packing. I received a wrong & tampered product which was totally different than what I had ordered. The status in meesho is still showing it is being shipped & yet to be delivered. I want my refund back ASAP. I have sufficient proofs to show everything needed. I just want my money back ASAP. Help. Was this information helpful? No (0) Yes (0)
Nov 20, 2021 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 19, 2021

Verified Support

Dear Namasya,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express