Ecom Express — Wrong Product send after that No respponse from company
N
nilesh sanjay sawnat
Address:
Mumbai
I purchased product from BASSDEAL site (SONY EARBUDS) but company sends me wrong Product (JBL headset) with low quality. after that I trying to contact ompany but not getting proper reply from them either getting any idea about product change Or refund process.
kindly look into this matter
My contact No. [protected]
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Ecom Express customer support has been notified about the posted complaint.
Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
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Greetings from Ecom Express
Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
Ramen
Team Ecom Express