Ecomexpress — Delay of delivery of ordered parcel

I have not received my parcel yet, inspite of being texted everyday about days delivery with the pin code.but I am not been called.and in the tracking record it shows customer not available.wherein I am available all the time at my delivery address.but I am not being called to receive it.please deliver the parcel as soon as possible.i am in need of that.
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Ecom Express customer support has been notified about the posted complaint.
Nov 08, 2021
Updated by BHANITA DEKA
Consignment no. - #[protected]
Verified Support
Nov 09, 2021
Ecom Express Customer Care's response
Dear Bhanita,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. We request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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