Ecomexpress — Not delivered

Sangeeta Konar

Oct 18, 2021

Website:

Meesho

I have ordered my product on 5th October and it was undelivered because I couldn't answer the delivery call as I my phone was on silent. Later I changed my delivery date to next day but it wasn't delivered so I called customer care they again changed the delivery date to 15 and again it was not delivered then again I called and they changed the delivery date to today. But when I track my order, it's showing as shipment RTO. I really don't know how more long should I wait. The main problem is I already paid for it, so im more concerned. I either want my product or my money. Please help!

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express