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Ecom Express

[Resolved]  Ecomexpress — vizioov20/ the product is delivered is totally changed bad chinese product

Address:495689
Website:Ecomexpress

Order no #1414 AWB no[protected] order date 9/1/19 I bought vizioov20 mobile 4 GB ram 6 inch notch display mobile handset through online credit card pay RS 3999 but the ecomexpress is delivered the product is totally changed its blutel BT 1000 product it's bad chineese 3.5 inch display 2g mobile please solve the issue and change this product or refund
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Jan 24, 2019
Complaint marked as Resolved 
Jk electronics beodonpura Karol Bagh 9718926722 Delhi New Delhi 110005 shipper maa Ganga traders email www.gadgetz.in
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2019
Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.

Regards,
Team Ecom Express
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Comments

My name is shivam. I buy a product by paytm mall. Then I came to massage one day that your parcel got delivered. But I did not get any delivery. Then I talked to paytm and ecom He has been waiting to wait for the last seven days.

Order date- 11 january

Delivered date -14january

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