[Resolved] Edelweiss Financial Services — No response to complaint

ANNUISGREAT

from Delhi, Delhi

Oct 8, 2014

Address: New Delhi, Delhi

I trade with edelweiss. All my stocks are shown in a portfolio provided with their acquisition price and the number of stocks i hold. But over one month, the portfolio is showing more than 10 stocks with wrong quantity and average buy price. So i am not able to take the right decision as to whether sell a stock, if i am going into loss. And also for the exact value of my portfolio. I have written 8-10 emails to them, but there has been no response or action from them. I feel at loss what to do as their is zero response or action from them all this while.And i sell stocks especially of j&k bank, without knowledge whether i am incurring loss by doing so.
Please help

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Aug 14, 2020

Complaint marked as Resolved

Edelweiss Financial Services customer support has been notified about the posted complaint.

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Edelweiss Financial Services Customer Care

from Delhi, Delhi

Oct 10, 2014

Verified Support

Hello Annu,

We apologize for the inconvenience caused. Could you please indicate your full contact details and email ID, for our team to do a quick check. Our team is truly keen to assist you. You can also connect with us on our customer support id [protected]@edelweiss.in or our toll free number[protected].

Best Regards,
Team Edelweiss Financial Services Ltd.