Edelweiss Financial Services Complaints & Reviews

Dear Sir,

As i am trying to close my Housing loan account number LNDP0HL[protected].. My Request ids Ticket Created- 4693941

Since 10 Sep 2023 im not getting any revert from the company..Its really bad services.. As per there team there turn around time is 21days since the request is raised.

Now its almost 40 days still they are unable to provide the solution about loan closure letter. Its request to escalate the issue and provide solution.

Regards
Vishal Arora

I have taken a loan from Edelweiss and paid foreclosure amount Rs.55953 on 18th Nov 2022. Also paid Rs.149.89 on 23 March 23 (when I received a call from edelweiss for balance amount). No payment is pending but loan is still showing active in CIBIL.

Also 2 other loans are reflecting in my CIBIL Report, which was not taken by me, when I visited home branch, they informed me that trio are same loans, Loan agreement no- LPUNCUC[protected] is actual loan (sanction amount 370000) but 2 loans which is reflecting in cibil is Clone Loans (sanction amounts 74000 and 296000 total of both is 370000). because of all this mess my CIBIL Score affected badly and got down.

Requesting you to kindly close my loan on priority basis and remove clone loans from my cibil also send me Loan closure letter ASAP.

My Loan Detail.

Customer Name: Gosi Sales
Agreement No.: LPUNCUC[protected]
Amount Financed: 370, 000.00

Clone Loan No.

1)- LPUNEWC[protected]
2)- LPUNCLC[protected]

I am looking to get a home loan account (LNAG0HL[protected]) foreclosure. I have been taking follow-ups for the last 1 month but no progress. Their local office also doesn’t give any information ask to again send email to get support.
This is very frustrating and disappointing to struggle to get response for simple requests.

Edelweiss financial services are threat to humanity with the level of scam activity going on. I took actions and trad erstechrecov ery. Com help me recover my lost funds from this wicked people

Shares sold without permission by risk teamtwo days in a row and no explanation provided by customer care since two days.

Dear Sir/Madam,

Since 2019 I have submitted several times the closure form to the edelweiss branch. The branch manager also checked all the documents and gave a ‘ok ‘. It’s 3 years and counting and my account is still not closed. It’s very frustrating that a simple closure is being dragged for over 3 years. The Helpdesk is asking me to send the same documents again and again. It feels like harassment and no progress.

I tried to escalate to CDSL but they simply closed the ticket saying please submit closure form again. It’s not making any sense to send the same valid closure documents again and again.

Please kindly support to have my account 60081517 Closed.

Note: The 2019 exchange with branch manger is enclosed, post to which closure form was submitted in person multiple times. Ms. Nandini, Mr. Naresh & Ms. Chaya have not processed my closure on time and still edelweiss is not doing anything about it.

Hi,
I had my agent code in Edelweiss tokio EDTA0Z713.I got new job in HDFC LIFE Insurance Industry and they my offer letter also. But due to my IRDA Agent code I am not able to join my new organization. Please cancel the code or else Provide the NOC.My agency details are as under. I contacted the branch but they not provide the NOC .So please remove my agency details from Portal. My company wants the status of cancel on IRDA Portal...

Got new job in Insurance Industry. But due to my IRDA Licence I am not able to join my new organization. My agency details are as under. So please remove my agency details from Portal. My company wants the status of cancle on IRDA Portal so please do need full for me. My personal Contact Details are as under.

Name- KIRUBA SOUNDARRAJAN
Contact Number - [protected]
Email- icekiru.[protected]@gmail.com
PAN - ISDPK7661E
Agency Code - EDTA0Z713

Kindly remove my Agent code and Pan number from IRDA Portal Urgently

Sir, On 09 May 2022 i have paid my loan to Renault ( Emi) through my UPI I'd. But still I didn't get any notification. Kindly update on it.

Dear Concern,

We have taken Home Loan+ Top-up with Edelweiss Housing Finance about 4 years back with one local person refer us.

Initial 1 year it went well but we find their services are very poor & pathetic with the 3 year completitioin they have raise the ROI without even given any prior information for rising the EMI which we inquire at branch they said it is mentioned in the initial loan approval papers but no response of email/customer care or even branch to support the customer queries.

Now as we have got the new bank with prevailing ROI & good services as we found compare to edelweiss they are delaying the foreclosure process with overall time Branch Manager confirms 15-20 days but it is 10-12days we have submitted the Full & Final Payment Cheque but still loan accounts shows active & Current Month EMI also deducted even after full time payments.

For Current Deducted EMI asked to Branch Manager so he gave diplomatic answer that whether full EMI amount will be refunded or so and that too with 8-10days working period.

As a overall process of 15-20days they has to provide NOC and Original Property Documents which looking at the process they are delaying as they are taking longer time so to charges unnecessary & un fare charges to customer account.

Here are the loan account details with the email to their Customer Care center for which no response from them.

Loan Account No : LVDRSTH[protected] linked account LVDRSTT[protected]

Hi All,

These are the 4 policies issued to me by broker. It was said these will be top up to my hdfc policy. Nothing has been
done till now and now policy renewal is due to one of the policy. I am not in position to continue these policies as it was mis communicated to me. Broker said these new policies will be cancelled.

Have attached wats app message for your reference.

Broker name - Rajat Chauhan..he called him self as Relationship manager - Delhi branch

Contact no - +[protected],[protected],[protected]

This is complete fraud case as they used pandemic to mis guide customer. I am at no fault...none of them told me top up is not allowed. Pls stop if any commission is given to this person...happy to corporate further. Please help in closing these policies and releasing fund.

ABHISHEK KUMAR Edelweiss Tokio Life - Active Income Plan[protected]E has been issued on 05-MAR-2021

ABHISHEK KUMAR Edelweiss Tokio Life - Active Income Plan[protected]E has been issued on 20-JUL-2021

ASTHA BANSAL Edelweiss Tokio Life - Active Income Plan[protected]E, Issued on 15-Apr-21

Astha bansal, Edelweiss policy[protected]E, issue date 17-Sep-21

Dear sir
i have been following edelweiss through mail id, [protected]@edelweissfin.Com, since 22 feb 2022, for my foreclosure of loan a/c no. Lndppsc[protected]. They have generated 23 feb, 2022. Ticketid:rf4169555, rf4169556, rf4169428.
Getting same answer every time you have to wait.
Rather they have a policy of providing it in max 20 days. But it has been already 25 days.
I have requested sending more than 5 mails and calling more than 5 time to customer care.
With no response.
I request to get my work done on urgent basis.
Thanks and regards
shiv nandan gupta
[protected]
[protected]@gmail.Com

I have deposited my entire loan amount between[protected] to[protected] But I have not yet received the NOC or loan closure receipt and demanding extra money from me When I called the company it was told me that you had taken a loan from that person quit the job I am being sent EMI messages every month Due to which penalty is being imposed in my account All I want is that I should be given the loan closure receipt and NOC of my loan and that...

Hi,

Edelweiss Id: 703723

I had sent DI slip for off market trade on Prabhat Dairy stocks which are now delisted. Request your help to send the acknowledgement so that I can send the exit form alongwith acknowledgement to DP for delisted shares before the due date for exit. Request your help to close on it urgently.

I had sent the DI slip 2 weeks ago on 22/12/2021, but there has been no communication.

Regards,
Abhijeet Kumar Roy
[protected]@gmail.com

I booked the tickets on cleartrip (TRIP ID NO[protected] AND[protected] on 30 sept 2021 and cancelled them on 20th october 2021 .I was also paid EZcancellation charges on the tickets. But I have not received the refund till date in spite of contact your customer care executive again and again. It shows that your services are very poor and your customer executives are also irresponsible for their duties.This is totally harassment with the customers. Therefore you requested to refund the total amount of my tickets.

I had opened a Share trading account for My father Samir Kumar Majumder in edelweiss, Trading account number 50077194. My Advisor name for edelweiss is Arup Roy Chowdhury, Since he had not traded for years his account was in dormant state, Now when We wanted to activate it, my advisor said that we need to submit a reactivation request along with requisite KYC docs, we submitted all, now they are coming back to us and stating that against my Fathers PAN number there is a Narcotic case register for which he was arrested, I dont know from where they are coming up with Such allegation, He is a respectful retired Government Servant had served in West Bengal Fire Services department, my fathers pan number is AEZPM5759B, KINDLY HELP US IN RESOLVING THE SAME . we have stock in the demat account which we want to sale however the same is not allowed because of such baselss allegation

MY NUMBER IS [protected]

I processed online for car insurance renewal on 12th sept. Payment debited from my account but i have not received the policy yet.

I am chasing since 12th sept. Call.center is just giving commitment but not resolution

[protected] is my reg num.

They have sold my 19shares and they debited an amount of Rs.2950.while buying my 19shares amount was Rs.3222.so I need my refund amount in buying rate.because u have sold without my permission...this is totally illegal.when I called and made a complaint they said a new advance brokage scheme has activated by your RM jothi and Dinesh.without my concern they have activated and debited my amount and they sold my shares.i have already made a complaint still now there was no response.Edelweiss is totally cheating us.if I am not getting my amount back definitely I vil register my complaint to sebi

I have applied for a Home LOAN and as per the bank documents it is showing as disbursed on 30th June'2021 and cheques for RS 17, 80, 000/- prepared but when I went for registering the flat I was told by the legal department of the bank that there are some issues with my CIBIL score and hence the LOAN cannot be issued. They have taken a processing fees of RS 27, 730 from me by making false promises that the LOAN is disbursed and will be paid once I have completed property registration process but never informed me about the issue with the legal department. A single rupee also not paid to me but they have started asking for EMI amount and sent 2 cheque to my account for prepayment of interest charges without informing me and which got bounced. Since 1 week again I am receiving a request to pay RS 3528 outstanding amount not sure what's this is for. I have requested for cancellation of the LOAN and given the cancellation letter to the manager of edelweiss bank, Améerpet office but still no resolution, called to CUSTOMER service and dropped many emails. Instead of stop asking for payment they are asking for money as well as sending housing LOAN documents and insurance documents. Is this kind of joke or nonsense that you guys are playing where you have not paid any single rupee to the CUSTOMER and asking for EMI and interest amount. I want my entire processing fees to be refunded as you were not able to process the LOAN, RS 3500/- Franklin charges, RS 1000/- cheque bounce charges and an email to the CIBIL department as well as my Bank for score correction as this was your mistake and not mine for which I should not be penalised for. I don't want any requests to be sent to my account for next EMI payment. I am going to escalate this to all the levels of the company top management, banking ombudsman, ### and RBI for fraudently charging CUSTOMER for money without disbursing the LOAN amount.

While opening my Demat account, Edelweiss swapped my sign with other person of same name. They even don't have courtesy to cross verify my sign with PAN details they already bought with acc opening form. Now due to these I can't sell my shares as my POA(Power of Attorney)sign doesn't match with sign on account opening form. Though I have emailed them immediately after they sent me copy of acc opening form about their grave mistake but nothing is done yet from there side.