Edelweiss Financial Services — Unauthorized Transactions in my Trading Account

Address:Bangalore, Karnataka, 560076
Website:edelweiss

With deepest regret, would like to bring to your notice the impact which your team has done and have dealt with me from the past 1.5 years. I am hereby listing the facts of the case for which I would earnestly solicit your help and get me justice.

1. My account started with edelweiss by way of ESOP funding which I got from my organization basis which last year - RM by name - Mr. Manikandan - swindled my hard earned money to the tune of 1.5 lacs on stocks without privy to my information later on which on seeking help, the case got closed and I really did not want to persue since at that time I felt it is difficult to fight against the organization.

2. My agony did not stop here, from the past 8-6 months, the new RM assigned to me - Debabrata das - has swindled my hard earned money by way o[censored]nauthorized transactions of high amounts without my acceptance and my knowledge. Though both Mr.Das and Mr. Srijith visited my office and personally gave assurances and had promised to revert/update back to me last Thursday and I waited till this saturday evening and am forced to write this e-mail.

Other than the above grievenace, I have lot of questions which are frolicking my mind:

1. Handling of customer having of 25 lacs - Does your team put guys who are just 1-2 years experience- not sure what checks and controls are in place.

2. Was there no trigger at a supervisor level when these things were happenning and why the compliance team did not even trigger an alert either to bangalore/ mumbai office.

3. I am very skeptical since both came and assured me that we can get the recovery done but there was no transparency in the discussion and now from past 2-3 days either they did not have courtesy to make a call and not sure whether they have brought to the notice of Compliance team.

4. What I have lost is around 17 lacs which was my hard earned money which was saved for my children studies and was patiently waiting till date to get this issue resolved but nothing happenned due to which I am now forced to write this e-mail.

5. Even though I had assured your team that I would be transferring additional shares worth 30 lacs to the trading account and not to sell any shares and insipite of sending an e-mail request, nothing was adhered to and my shares got sold during the market crisis on 9th of November.

I would eagerly wait for your goodselves till 15th of November for resolving my financial issues failing which I would have to take the necessary steps for getting the same.

Would await earnestly for an update, revert and resolving my financial issue as at the earliest.

Thanking you

warm regards
Amarasimha
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    Edelweiss Financial Services Address
    Shop no.11, Chandan Mension,Gokhale Raod (N), Dadar (W), Mumbai, Maharashtra, India - 400028
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