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Edelweiss Financial Services Complaints & Reviews

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Updated: Oct 19, 2023
Complaints 97
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8
Unresolved
89
Bad 😕 It seems that Edelweiss Financial Services has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Edelweiss Financial Services reviews & complaints page 5

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A
abhi.arora01
from Gurgaon, Haryana
Nov 9, 2015
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Not refunding my deposit money

Address: New Delhi, Delhi, 110085
Website: edelweiss.in

My name is Abhishek Arora and I have a trading account with Edelweiss financial services no. 727389. I opened my account last year with Edelweiss though one of the company's representative. At the time of opening the account I gave two cheques one for Rs 60, 000 for trading account and one for Rs 40, 000 for advanced brokerage. I was informed that my advance brokerage limit will be lowered after a year of relationship which I agreed and...
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R
Raghu Ahlawat
from Kolkata, West Bengal
Oct 31, 2015
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Insurance claim

Address: Mumbai City, Maharashtra, 11p010

FOR INFORMATION TO ALL FRIENDS 1. I had bought a Samsung Note Edge phone from one of the stores of THE MOBILE STORE. Along with the phone THE MOBILE STORE representative informed me about an accidental insurance cover provided by EDELWEISS INSURANCE LTD. which covereed all kind of physical damage including liquid damage for an year. 2. Keeping faith and trust, in Big and familiar names like SAMSUNG, THE MOBILE STORE AND EDELWEISS., i bought...
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G
GauravTanwar07
from Delhi, Delhi
Oct 29, 2015
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Edelweiss clients transactions emails coming to my email id

Address: New Delhi, Delhi, 110046
Website: trans.edelweissfin.com

Hello

My name is Gaurav Tanwar and I have never opened an account with Edelweiss. This organisation has a customer with the same name as that of mine and Edelweiss sends all his trading transactions to my email id on a daily basis. It has been about 2 months and the same issue is being going on since then. I launched the complaint no. CIP[protected] with them to which they assured that this will be resolved within a week. I got...
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Y
ygamar
from Chennai, Tamil Nadu
Oct 8, 2015
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Incorrect Charges Levied and Non Receipt of Help from Executives

Address: Bangalore, Karnataka
Website: Edelweiss Financial Services- Broking FIrm

Dear Sir/ Madam I have an Brokerage account with Edelweiss. I am holding shares with them of different companies. The transaction statements are not received on time and neither there is any help from executives on the request given for processing to be done. I had sold shares on 21st of Sept and had cleared all obligations which they had confirmed on call and now all of a sudden yesterday have received an email of Rs. 30000/ obligation...
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S
Suprajesh
from Bengaluru, Karnataka
Sep 30, 2015
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Home loan - pre closure charge which not informed at the time of loan taken

Address: Salem, Tamil Nadu

Hi team,

I have taken housing loan at edelweiss financial services, at salem, tamil nadu.
Now i want to close the loan, so i have requested the concern person to provide the details of loan and outstanding letter and loan tracker. After long chase (Already complaint raised via rbi) today i have received the requested documents.

As per rbi rule, no foreclosure charge for housing loan i believe.
br...
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S
Suprajesh
from Bengaluru, Karnataka
Sep 22, 2015
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Not Providing Loan Tracker & Outstanding Amount Details

Address: Salem, Tamil Nadu

Hi Team, I have taken Housing Loan from Edelweiss Financial Services from beginning of this Year. i have requested them to Provide the Loan Tracker & Outstanding Amount Payment details to File My IT(INCOME TAX) but still i have not get any response from them. i have started to request them form starting of this Financial Year. Due to this still i did not file my IT. If i called the Customer care, they are redirecting my call by informing...
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sahib402402
from Chandigarh, Chandigarh
Sep 9, 2015
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Traded with my account without my permission

Address: Ludhiana, Punjab

Respected sir, i would like to bring to your knowledge that i have a share brocking account with edelweiss, they traded through my account in FUTURES and without my prior permission, as i go through this page i find more of complaints as mine against same company EDELWEISS BROKING, so i request you to look up into this matter as early as possible and provide a remedy to consumers.INDIAN CONSUMERS IN HOPE OF SAME....
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J
jenishm
from Mumbai, Maharashtra
Aug 27, 2015
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Wrong information by customer service executive

Address: Mumbai City, Maharashtra

I hold a DP account with Edelweiss broking. Recently I wanted to transfer funds to my DP account. Some how I was not able to transfer from my linked bank account. So I called the Edelweiss customer service and ask to suggest some alternate way to transfer the funds. He suggested me to transfer fund to a bank account no. via NEFT mentioned on they website. I transferred the fund to the same account mentioned on their website from my sister's...
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S
Sanjay_Kumar_Singh
from Mumbai, Maharashtra
Jul 13, 2015
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Un-notified deduction of huge money from customer's account

Address: New Delhi, Delhi

I am also a victim of Edelweiss Broking services. They deducted over Rs 11700/- from my account with edelweiss on various charge heads which were not there when I opened the account. Now they are refusing to refund that amount.They are grave financial cheaters by all standards. Friends beware before account opening with edelweiss. What the edelweiss agent says and commits, edelweiss will deduct money fraudulently without intimating you....
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Rupali Mahesh Mandlik
from Pune, Maharashtra
Jun 19, 2015
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non responding claim of insurance of mobile

Address: Pune, Maharashtra

I purchased Oppo Neo 3 moblie from THE MOBILE STORE, Sadashiv Peth, Pune and also did insurance against Theft and accidental damage. The Moblie Store issued me Insurance Certificate of National Insurance Company having Edelweiss Insurance Brokers Ltd (copy attached herewith.) My phone touch pad was not working hence i approach THE MOBILE STORE, Sadashiv Peth, Pune, they said i have to go to Oppo service centre. Accordingly I go to service...
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S
S Jitendra Kumar
from Noida, Uttar Pradesh
Jun 17, 2015
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“Edelweiss” and “Mobile Store” - Mentally Harassment, Cheating, Fraud. Not satisfaction in services

Address: New Delhi, Delhi

I purchased the Sony Xperia Z1 phone 24 Aug 2014 from “Mobile Store” they pressurized me to buy the insurance from Edelweiss Company for physical damage. They told me that It will be covered for my phone damage or steal on cashless. I had an accident and my phone brokes . I lives in Faridabad and went to Sarita Vihar Mobile Store told story then they sent me Soni service Centre. I went there and call to Mobile Contact Number (1): 022-...
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R
Ravi Ravada
from Hyderabad, Telangana
Jun 1, 2015
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Fraudulent company

Address: Hyderabad, Andhra Pradesh

This is an experience of life, where a guy Calle Rupesh who is known to me when he sold Reliance DMAT account met me and explained me about this account. He begged me and pleaded me saying he will loose his job if I dont help by taking this account. He told me that the minimum balance with which I can open the account is 11, 000 + and has requested me to take this account. I thought of helping this guy and never knew he is cheating upon me....
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GRIEVED CUSTOMER
from New Delhi, Delhi
Jan 3, 2015
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Edelweiss tokio insurance - stealing my money

Address: New Delhi, Delhi

I purchased a term life insurance from Edelweiss ONLINE, along with 3 riders for a sum of Rs.25590/- Edelweiss acknowledged the payment on monday 29Dec on email, however no one contacted me for Medical Examination. I waited for 3 days. When I called repeatedly, a gentleman called me but with incorrect information about my cover details on thu 01Jan15. Next another person has contacted me on 02Jan15 Friday, but they are insisting on asking...
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A
Arijit1986
from Jalpaiguri, West Bengal
Nov 30, 2014
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Didn't get my money after selling my holdings since last 6 months

Address: Kolkata, West Bengal

I sold all my holdings of total 19 shares on 12th June 2014 and it showed my ledger balance is Rs. 6131.00. But when I made a payout request on 13th June 2014 of Rs. 6000 (Instruction Number[protected] it showed "PROCESSED". But its been near 6 months I haven't get any cheques of my money neither it got deposited to my bank account. I called their customer care services more than several times and every time they answered me that they...
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A
ANNUISGREAT
from Delhi, Delhi
Oct 8, 2014
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No response to complaint

Address: New Delhi, Delhi

I trade with edelweiss. All my stocks are shown in a portfolio provided with their acquisition price and the number of stocks i hold. But over one month, the portfolio is showing more than 10 stocks with wrong quantity and average buy price. So i am not able to take the right decision as to whether sell a stock, if i am going into loss. And also for the exact value of my portfolio. I have written 8-10 emails to them, but there has been no...
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P
P.Dhamodharan
from Chennai, Tamil Nadu
Jul 4, 2013
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LOSS & HUMILIATION FROM EDELWEISS

Address: Chennai, Tamil Nadu

Dear Concern,

I am a self employed from Chennai. I’ve been worked in stock broking industry for 7 years. I was interested to become a business person, so I quit my job and associated with Edelweiss Financial Advisors Ltd as a Sub Broker.
I trusted the brand Edelweiss and impressed by their local employees approach, I’ve taken a franchisee with them. They have committed to provide all service standards to me.
But...
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P
pande95
from Sikar, Rajasthan
Aug 14, 2011
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Execution of trade without approval of client

Address: Ahmedabad, Gujarat

M/s EDELWEISS FINANCIAL ADVISORS LIMITED
ANAGRAM HOUSE, H.L.COMMERCE COLLEGE-STADIUM ROAD
NEAR COMMERCE SIX CIRCLE, NAVRANGPURA
AHEMADABAD-380009
PHONE[protected]

1)I had opened dmat account in march2011with M/s Edelweiss for investment in share market with amount of Rs.185000.
2) Unauthorised trades were done by M/s Edelweiss Finacial Advisors Limited without prior approval of client....
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