[Resolved]  Edenred — meal card

Address:560076
Website:www.edenred.co.in

We have a ticket restaurant meal card offered by ace, the employer. The card is just a month old and we have enough trouble with it. The website is edenred.co.in.
First, after you buy anything, debits might happen more than once, thus reducing the balance quickly for no fault of yours.
Second, the call centre operates only for limited period and thus you cannot complain after late evening.
Third, the call centre number comes busy and sometime you need to wait 7-8 minutes before some cust. Service rep comes online.
Fourth, you get excuses and sorry, but rectification promised does not happen quickly and thus you are forced to cough up cash for your meals during that period.
Very very poor service
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Jul 6, 2018
Complaint marked as Resolved 
2-3 calls made and frustration shown in tone has resolved it !!
Jun 29, 2018
Updated by Hegdenr
Who and Why marked as resolved ??
It is pending :-(
Complaint comments 

Comments

I have ordered online pizza worth around 3000 rupees on 31/12/2017 through pizza-hut and the amount is deducted from my account and ordered haven't placed . They said it will get deposited soon but upto now it is not deposited back into my account. edenred representatives says that it is mistake by pizza-hut and pizza-hut says they deposited back.

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    Bangalore South, Karnataka, Jp Nagar
    India
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