Edenred — money got deducted from my edenred card on failed transaction.

Address:	560037
Website:	edenredcards.co.in

I tried booking rail ticket on irctc website on 4th jan 2018 using the edenred ticket compliment card which is master card powerd by yes bank. It keeps on saying transaction declined, but when i check my card balance the amount was already deducted from my card. I call the customer care couple of times but was of no help. They are saying we can not do any thing as it does not comes under their area. Edenred customer care is just for name sake i believe.