Educreation Publishing — About Book Publication Excuses (Not Publishing)

Address:

94, sector 6, dwarka, block RZ, dwarka, New Delhi, Delhi-110075

I submit my story (Kishan Lal) for book publish to educreation publication and pay for publish my book in September 2021 and then they didn't recieve my calls and reply on my message. Now in December 2021 She (Anjali Verma) replied me on my WhatsApp Messenger that their printing factory is temporary closed so they are unable to print/publish book.

I agree that everyone facing problem after the pendemic situations and I understand that how to establish the things/factory again. I just want to ask that why they're hide from me the book's payment time that their printing factory is temporary shut off.. Now, they are giving the excuses about the factory.

Is this good to take money and book publishing material to anyone when Educreation Publication (Anjali Verma) unable to do work?

I just want my work done or get back my money with an agreement that my written material will be safe. I wrote that story from last two years this is my two years hard work.
Now, their website is not working and phone also switched off. They'll excuse the reason behind is pendemic but I want my money back.

Book Name : Kishan Lal
Writer : Shivam AK Pathak

Regards,
Shivam AK Pathak
Mail: [protected]@gmail.com