Address: | Gautam Buddh Nagar, Uttar Pradesh | Website: | www.educreation.in |
I am author of the book :Surviving Stress" Book code SKU 870E published by your publishing house. Ihad sent a requisition fro 50 author copies on 2 sep 18. The email corresponding to it was sent on 6 Sep 18 by your customer care center; payment was completed and after payment form was filled on 13 Sep 18. I have yet to receive my author copies. I am tired of giving call on the numbers provided. with great difficulty on my 10 or 12 call I could find out that the payment has been done but no information as they have not received any after payment form. I have sent after payment form twice yet the customer care has no clue. They deny any email from my side though I have records of all the emails sent by me which have been successfully delivered.
I am very harassed and still have no clue regarding the 50 author copies I had asked. I have decided not to engage in any business with this company thereafter and would advise others too to exercise caution.
Dr Vidhu Bhatnagar Was this information helpful? |
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