Educreation Publishing — Not caring about customer queries

On 27 august, i submitted my manuscript for publication through inkarta publishing, package rs. 9000. Last saturday i sent to them my submission duly corrected on the interior text format. They received it and wrote me to wait for 24-48 hours for further update. When i tried to contact them today afternoon, nobody attended to my call. Such a thing happened on an earlier occasion, few days back in the case of the same book.

I am afraid, i find them somewhat casual and not client friendly. If there is a communication gap at their end, deliberately or not, how can the publishing process go further? Already a fortnight has elapsed since my submission, the book is yet to be published, and i am afraid, my experience here, is not satisfactory.
Please look into the matter and expedite the publishing of the book, "time war — mission t, sku book4201e.
Was this information helpful?
No (0)
Yes (2)
Educreation Publishing customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Educreation Publishing
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    22
    Pending
    0
    Resolved
    1
    Educreation Publishing Phone
    +91 11 3079 7373
    Educreation Publishing Address
    Shubham Vihar, Bilaspur, Uttar Pradesh, India - 495001
    View all Educreation Publishing contact information