Ekart Logistics — About a Flipkart order (FMPP[protected]) which is not delivered but the status marked as delivered

I have ordered trackpants from flikart (shipment # FMPP[protected])which is to be delivered on Aug 07 2023. On 7Aug i haven't got any call from ekart delivery executive, but got a msg ' We tried reaching you. please call delivery executive today on [protected] PIN 161'. I have checked the status next day, it is showing as product delivered. I check with my neighbors as well even they didn't take it. The address that I gave is very precise and correct. They didn't even tried the delivery attempt on next day but simply marked it is delivered which is very irresponsible. It is a prepaid order. Please do the needful. I have checked the status of my order in ekartlogistics.com. It is showing as delivered but it is not delivered.